Sunday, January 12, 2020
Gmail and "please log in via your web browser ... (Failure)" error
My email client suddenly became unable to log in to my Gmail account with the error message:
Please log in via your web browser: https://support.google.com/mail/accounts/answer/78754 (Failure)
However I was logged in via my web browser on two different devices, and even when providing the email client with definitively the correct password, the above error recurred.
The provided link wasn't very helpful.
After some investigation it turned out the issue was caused by password expiration, which was not immediately obvious as the browser-based sessions were still active and working as usual.
Solution was to log out of one of the browser sessions and log back in, at which point a password change dialogue was presented. After changing the password, the email client was able to access the account as normal.
Posted at 10:09 PM |Comments (0)